Below is a collection of FAQ links for all obziy printers. Each link redirects to a dedicated page with model-specific questions and solutions.👋
DP Series
TP Series
Yes. We've automated the hard stuff—white ink circulation, moisturizing, and cleaning—without hiding it behind a locked "App." You get professional results with a beginner's learning curve.
We provide a robust support framework. Beyond our comprehensive 24/7 User Guide, we offer direct technical assistance and remote support for complex needs via our official Support Page.
Absolutely. The I3200HD offers a true 3600 DPI resolution and significantly higher firing frequency, delivering industrial-grade longevity and far superior fine-line detail.
Not necessarily. A single I3200-A1 has 3,200 nozzles and fires at much higher frequencies than the consumer heads found in dual-head setups, without the risk of registration misalignment between two heads.
Graininess comes from low DPI or poor ink management. Most desktop brands max out at 1440 DPI, while obziy's 3600 DPI allows for microscopic ink drop placement for photographic gradients.
The DP1 series features automated white ink circulation and timed stirring. This keeps pigment in suspension, reducing head clogs by 30% compared to converted consumer printers.
Daily maintenance takes less than 5 minutes. The magnetic dual-door design gives you instant access to the capping station, making upkeep clean and fast.
Yes, the DP1 series supports continuous roll feeding with a built-in tension system, perfect for high-volume production runs without tracking issues.
Yes, ZRIP includes pre-loaded ICC profiles specifically calibrated for obziy ink and film sets to ensure screen-to-print color accuracy.
obziy products are a unified ecosystem. The Auto Heat Press features native DTF/DTG modes pre-calibrated for DP1 film profiles, eliminating trial and error.
The DP1 is optimized for efficiency. With a 40cm short film path and precision ink delivery, production costs are roughly 40-50% lower than buying pre-printed transfers.
No. We've used silent stepper motors and a damped chassis. It runs at <30dB, making it perfectly suitable for a spare bedroom or home office.
obziy is modular. You can start with the DP1 printer and seamlessly add an automated shaker or advanced heater as your order volume increases.
High density of white pigment causes the ink to settle, forming a thick layer at the bottom when left undisturbed for long periods. Direct use in printing machines may lead to nozzle clogging and ink interruption.
Excessive release force of the film; insufficient baking temperature or time; incomplete ink curing; incorrect orientation of front and back sides.
Oil contamination or dust on PET film surface; moisture absorption by the film; poor coating quality on the film; high dust levels in the printing environment.
Powder is highly hygroscopic; storage in humid conditions leads to uneven powder distribution during sifting, resulting in lumps and hard protrusions in the final product.
A: This is normal operation. The timer can be started once the heating plate reaches a viable transfer temperature (which may be slightly below your set value). For best results, allow the plate to fully heat to the recommended setting before pressing the timer for a full, accurate cycle.
A: For vibrant and lasting transfers, we recommend these three essentials:
1.A Stable, Even Surface: Ironing boards or plastic tables can flex or absorb heat, leading to uneven pressure.
2.Correct Settings: Always follow the time and temperature recommendations for your specific transfer material and the garment you are using.
3.Firm, Even Pressure: Apply consistent pressure across the entire design throughout the pressing time.
A: The needed pressure depends on the project:
Firm Pressure (approx. 15-40 lbs) corresponds to the force of pressing down with both hands.
Gentle Pressure (approx. 5-15 lbs) is equivalent to the force applied with one hand.
A: A faded design is usually due to one of the following:
1.Insufficient pressure
2.Temperature set too low
3.Pressing time too short
We recommend testing on a similar material to determine the correct combination of temperature, time, and pressure for your project.
A: If the transfer isn't adhering, check these common causes:
1.Uneven Surface: Seams, zippers, or textured fabric can prevent full contact with the heat plate.
2.Incorrect Settings: Verify that the temperature and time match the recommendations for your materials.
3.Insufficient Heat Application: Apply heat to both the front and back of the design for the full recommended time.
4.Extra Touch-Up: If needed, re-press the front and back for an additional 10–15 seconds.
A: Yes. A brief temperature drop is normal when the heated plate contacts a cooler surface. The machine will quickly recover to the set temperature, and this will not affect the quality of your transfer.
A: The machine includes an auto shut-off safety feature.
It will turn off automatically after 20 minutes of inactivity to conserve energy and ensure safety.
Simply turn it back on to resume use.
A: For standard DTF hot-melt powder film: 110–130°C, 2–4 minutes. Increase time for heavy powder coverage. Reduce temperature for thin films. Actual results vary by film brand and ambient temperature. Always run small test samples first.
A: Do NOT stack films. Stacking prevents heat penetration and leads to incomplete curing. You may place multiple pieces flat with gaps between each film.
A: Opening the lid during operation is not recommended. It causes major heat loss and may result in burns from hot steam. If you must open it, wear heat-resistant gloves.
A: Yes, this is normal. Internal high heat transfers to the housing. Do not touch hot surfaces. Keep minimum 15 cm clearance around all sides. Never block ventilation openings.
A: Always power off and wait for full cooling before maintenance.
• Regularly wipe away powder and paper debris inside the chamber. Powder buildup shortens heater and fan service life.
• Do NOT rinse the machine with water. Use dry or slightly damp cloth only.
• Keep intake and exhaust vents unobstructed.
A: Under room-temperature conditions, reaching 120°C takes roughly 5–8 minutes. Cold environments lengthen pre-heat time. Load films only after target temperature is reached.
A: Allow cured film to cool down before heat transfer. Hot film applied directly tends to cause bubbling and poor adhesion.
Visit our Knowledge Sharing to access plenty of DTF printing guides and industry best practices. Each article comes with step-by-step tutorials and clear illustrations, enabling you to streamline your workflow, adjust printer parameters accurately, and boost print quality & production efficiency.